Yes. In the instance that Eastern Flooring Centre is installing the product, we will arrange delivery. The cost will be specified in our quote and varies depending on location and accessibility.

For supply only orders, we can generally deliver to site to most metro areas. Costs vary and we will need to quote based on the product and quantity. The customer needs to be onsite to accept most deliveries of heavy items. Cleaning products can usually be left on site in a safe place.

Yes. Our Installers can install any type of flooring supplied by Eastern Flooring Centre. They can even remove existing flooring and prepare the subfloor where needed.

We don't install flooring sourced by the customer from other retailers. We can supply flooring if the customer prefers to arrange their own installation.

Online purchases of our accessories can usually be picked up in 2-3 business days. If you need your product quicker, then paying via bank transfer or by eftpos is recommended. This allows quicker receipt of payment and you can usually pick up the same day or by the next business day. Please contact us or visit our showroom to arrange urgent orders.

Production times of custom made products such as blinds or curtains vary. Please contact us to confirm when ordering.

Solid and engineered timbers are not waterproof. It is not recommended to install real timbers in wet areas. Cleaning with spray mops, rather than wet mopping is recommended by the manufacturers. It is possible to apply waterproofing methods to solid timber using an epoxy moisture barrier to the subfloor and the exposed timber surface while coating the top layer with a solvent-based polyurethane. The practice is generally not common due to significantly higher costs.

The cost of supply and installation of tiles can range from around $65m2 for a very basic tile to as much as $350m2 for a top of the range tile and installer. Supply and installation of prefinished timbers generally range from $80m2 up $250 depending on the quality of timber and method of installation. Raw timbers generally cost from $160 installed, sanded and polished up to $300m2. 

Raw solid or engineered timbers can be stained so it is easy to get your desired colour. While tiles are hard wearing and waterproof, they can be cold and hard on the feet. They can also be slippery and give off a glare if highly polished. Grout can get dirty easily, is difficult and time-consuming to clean. Timber gives a warm, natural feel to the home and can be sanded if damaged. Breakable items are less likely to shatter if dropped on timber floors compared with tiles.

Timber floors are not waterproof, they can still be used in kitchens but are not recommended for wet areas. Vinyl and hybrid floors are waterproof options that can be used in any room, including bathrooms and laundries. They come in natural timber looks and many different colour options. 

Laminates come in water-resistant ranges with a very realistic timber look and feel. They can be used in kitchens and high traffic areas but are not recommended for wet areas. Vinyl, hybrid and laminate flooring are suitable for wet mopping. 

Most types of hard flooring can be installed over tiles. As long as the existing tiles are structurally sound, with no cracks and are level, then installing a hard floor should not be an issue. Timbers and laminated can installed on top of tiles as a floating floor with an underlay. A good quality rubber or foam underlay is recommended to ensure a high-quality effect, in terms of looks, feel and durability. 

Engineered timbers can also be glued to the tile floor. The tiles will likely need to be sanded to allow the glue to adhere to the tiles. If laying vinyl or hybrids over tiles then the grout lines may need to be filled or the entire are primed and coated over. This prevents the grout lines from showing through as well as preventing click system flooring from un-clicking if joins are directly over the grout lines. 

Whatever type of flooring you are installing over tiles, you need to keep in mind that the height of the floor will now be raised. This can be a tripping hazard if not addressed, as well as creating a clearance problem for doors. 

Yes, you can install timber or laminate onto concrete subfloors as either a floating floor with an underlay or glued directly to the subfloor (timber flooring only). The underlay used should be good quality which includes a sufficient moisture barrier. 

If directly sticking engineered timber to concrete, then a moisture barrier should be rolled or trowelled onto the concrete prior to the adhesive. Solid timber can be installed over plywood or battens on concrete subfloors.